Reports sent from Glowgrove

Untamed Realms · last updated October 3, 2026

Glowgrove only sends something when you press Send in Settings > Report a problem. Nothing is sent in the background.

What a report contains

• What you wrote, and whether it's a bug, an idea or something else.
• The game's version and build, and the language you play in.
• Your computer's operating system, processor, graphics card, memory and screen size.
• The game's settings.
• The last part of the game's log file.
• A screenshot of the game, if you leave that box ticked. It shows the game only, not your desktop.

Before sending, the game removes your Windows user name and computer name from the log and the settings. The game shows you everything it will send before you press Send.

Why

To find and fix problems and to make the game better. Reports are not sold or shared and are not used for advertising.

Your IP address

It is used only to stop spam (a few reports per hour at most) and is never stored. We keep a scrambled code made with a secret that changes every day, so reports sent on different days can't be linked to each other or back to you.

Where reports are kept, and for how long

With Cloudflare, which hosts this service for us. A report is deleted 180 days after we close it (fixed, won't fix, duplicate or spam).

Deleting a report

After sending, the game shows a report code such as K7QM2D. Write to the support address on Glowgrove's Steam store page with that code and we'll delete the report.